If you would like to talk to a Company who is currently using Phoenix systems in production, we will be happy to provide you with those contacts.
We always welcome feedback from our customers!
After all you are the barometer as to how our products are working in the field. Our Systems are the easiest to use, the best built and most well thought-out systems in the industry.
Below are some comments from a few of our customers. Please take a minute to read them. Competitor's names are removed and replaced with ***
Once again I am very grateful for your help and the other people of Phoenix, it is a pleasure and it is very easy to work with people and a company with this level of response and help for their clients.
Ricardo-Comerical Zona Wellness Limitada CHILE
I have used this equipment for years, very Low emissions. Best I have seen. Best service. They actually care. Something you don’t hear anymore.
Eddy Goss-CBS Structures
Kamal-Goss Bros Refrigerated Transport-Arundel Australia
The system is working perfectly Lauren and Scott was an absolute pleasure to deal with, very knowledgeable and fixed it with in 5 minutes over the phone . I couldn’t be happier. We will put it to the test Tomorrow with starting to make some parts . Once again thank you and your team for the supporting Goss Bros on the other side of the world!
WOW! impressive gun and great quality. Great customer service too. THANKS! A++++ I have to be honest i bought my entire *** system brand new and while it performed ok, customer service was the worst. Very difficult to get any sort of documentation or any usable service manuals let alone service parts. Glad i made the switch to Phoenix, heck i only reached out through (website) and you've given me more and better service then all of the last six years i've dealt with ***. D. Sikorski
The equipment (Apollo Gelcoat) I bought from you is the best I ever worked with and the customer service is excellent! Very accurate response on questions and easy to get in contact with.
-Billy Backlund, Sweden
We are here in Tampa close to *** for years. We were ***ONLY running 4 or more chop guns and 2 gel guns. It seemed we kept upgrading to newer ***. One day we realized they stop supporting some of the guns we had and knowing that our older guns we're better then their new stuff. Their answer was for us to keep upgrading. We tried the Phoenix and it's working great Both gel and chop. I got so frustrated with *** I took 5 guns and threw them in the trash.
We are Phoenix all the way. Scott is sincere about keeping the guns running correctly. It's a good family business
Phoenix Equipment is one of the hidden Gems of our industry. When it comes to Gel Coat or Chopper gun equipment they certainly offer some quality equipment that performs very well and is easy to service. We add their Gel Coat systems to our closed mold equipment systems creating an unbeatable package for our customers.
We just purchased first piece of equipment for our new company, Grace Fiberglass & Composites. We went with Phoenix because of the simplicity. Scott has really put together a piece of equipment that is very user friendly. Lauren is great to work with and their staff is very knowledgeable. If you are looking at new equipment I suggest you look seriously at Phoenix.
Grace Fiberglass-Rodney Thompson
We have been using the Phoenix LF-1 gelcoat spray system for over 2 years now. It has been a reliable and simple system to use. We primarily use our LF-1 to spray a fire retardant polyester gelcoat on open molds. The gelcoat is thicker and more difficult to work with, but the LF-1 handles it perfectly. The system’s small size and portability is asset to us giving us flexibility. We break down and clean the system every two weeks. The LF-1’s well thought out design makes this chore simple and easy. When we need replacement parts for the system, the staff at Phoenix Equipment are always helpful, and in most cases, they get the part out to us the next day. I would recommend Phoenix Equipment to anyone as they have proven to me that they build a superior product and they’re customer service is on point.
Beachcomber Fiberglass Technology Inc.
I’ve been Using their equipment for a lot of years now and have had very few issues.
Tank Tech Inc-Larry Renfro
I cannot thank you enough for the help with buying, assembling, and operating your system.
I knew I was venturing into a different way of doing fiberglass when I researched chopper vs. hand laid.
I am a complete amateur at all things fiberglass but knew my hand laid, labor intensive endeavor was going to beat me down.
After a couple of hiccups (see the resin pool pictures!), Scott got me dialed in.
Every single person I spoke to at your company knows the true meaning of customer service.
I am sure you will be hearing from me as things will pop up that need attention, but I cannot be more pleased.
All I can say is that I did a section of my project hand laid and I just did 2 layers on a new section using the LF1.
Each layer hand laid...1-2 hours. Wasted mat and resin. LF1 did it in 10 minutes!
1st section I did hand laid looks like a 1st grader did it with blindfolds on. Section using LF1 looks like a semi-professional did it!
Anyway, thanks again
I have been everywhere with your chopper gun system. From Japan, guam, saipan, hawaii, oregon, california, washington, and now new york and conneticut and maine. Your chopper gun is really cool. Your machine works well. I probably put it thru the worst kind of condition possible. I never use the machine indoors. I’ve used it in the snow, rain, and really humid areas.
-AB Experts California
We love the two new Gelcoaters. Excellent engineering and already saving money and hopefully first on many to come!! -Composite Dimensions SA
Can’t say enough about the customer service. Friendly, timely and perfect.
-Ron Cook-Bonefish Boatworks
We have used the system on the road on 3 separate jobs and currently have quotes out
on 3 jobs. It has more than paid for itself at this point. It has eliminated waste of materials, material cutting time and actually enabled us to do jobs we wouldn't have been able to do. We have been able to offer an alternative to our clients (one in particular) that makes their safety and environmental department very happy.
Great company with both friendly and knowledgeable people.
Top notch gel coat spray and fiberglass systems. I was an early adopter of their Apollo spray gun and have had it now for at least 10+ years. Guns and system are easy to maintain and fix. If there is a problem Scott is always very easy to get a hold of and can solve my problem over the phone and/or with a quick ship part. If you are considering going with one of the well known guys, you need to give Scott a call first. When I finally kill this overbuilt bullet proof piece of equipment...I will get another one.
Great System, if my guys can't tear it up, it must be well made.
Thanks a bunch. Your equipment is working fantastic. The guys love it.
-Brad Flater-OBX Boatworks
The guys are happy with the impergnator and it is doing well. They are seeing a big difference in the amount of resin being used and in the wet out time vs. laying up the fiberglass by hand.
I just wanted to give a quick "thank you" to Scott. I am the new owner of an Apollo System. I am new to using a chopper gun and was having trouble getting things lined out. Scott bent over backwards to get me going and transition in to using a chopper gun for my storm shelter business. A great company and great guy! Thanks again!
-Tornado Guard Storm Shelters
I've had my hands on their equipment and can tell you its impressive! A+ system! -Michael Cirasuolo
At the very first out set we introduce our self as as a leading Pipe Coating contractor handling High Performance coatings like 100% Epoxy, Elastomeric PU, PolyUreas, PolyEster Glass Flake, Vinyl Ester GlassFlake etc, typically DFT ranging from 1000 microns to 4000 microns and Distributor of Phoenix Composite equipment,USA, Fuji resins,Japan and Cipy PolyUrethanes,India.
Intially we did extensive research on Composite Equipment and its reliability, Accuracy and its Cost & Downtime. Finally we found Phoenix is much better and meets all our requirements.
(1st Equipment Company tested) ***** itself is not a Expert in Composite Materials like what you are looking for, because they bought out a Pump Manufacturing company called *********. In general the machines are 1) Expensive, 2) Catalyst Pump LEAKING at Throat, hence poor accuracy of catalyst mixing results to form a uncured composite layers, more rework and rejection, which are expensive and hectic time taking process, 3) Regular Distributor can not Supply Composite Pumps & Parts. Because the company deputes separate line of sales & distribution, which takes a lot of lead time.
(2nd Equipment Company tested) *** has some level of specialization but has in accuracy in catalyst handling 1) Lead/Lag of catalyst, 2) Complicated parts, 3) Very Expensive in India almost three times when compared with Phoenix pumps.
Phoenix has many advantages like
1) No Leak Catalyst Pump
2) Very nearer to Mother Cylinder and generates very perpendicular pumping action in Catalyst pump, and results Longer Life of catalyst pump
3) Air Motor retardation duration is very minimum and reciprocates faster on response (it is very important in our Pipe Internal coating plant where we need consistent Pressure and steady paint material flow
4) High Pressure Internal Mixing of composite materials. (Phoenix's Competitor) do not recommend more than 2000 psi) where as we are working at 2800 - 3500 psi
5) Competitive price
6) Resin Pump packing on your choice ( for Pure resin handling / Highly abrasive fluids like Resin having Glass flakes). Phoenix pump has its own stand and quality.
Phoenix is First choice in Indian Composite Industry.
I love the gun it works well too good I don't have enough molds I get done with my work too
fast. Customer support with Scott is great he does what it takes to help keep me going. I will be looking for a gelcoat system around income tax time.
Steve-Exotic Dreams Fiberglass
On behalf of the Auburn University Hovercraft Team (also known as the Hovering Tigers), I would like to thank you for refurbishing our chopper gun. On Saturday, March 15th, we took first place in the 2014 Hoverbowl Challenge against the University of Alabama. The Hovering Tigers have worked extremely hard all year to achieve this goal, but our success would not be possible without your help.
Our latest project, constructing a hovercraft from original designs, proved to be quite the challenge. To begin, we built wooden frames from which we shaped our fiberglass molds. Naturally, we used the chopper gun that you repaired and refurbished to form the majority of our molds, saving both time and energy. Unfortunately, due to time limitations we were unable to race our newest craft at the hoverbowl. However, we look forward to using our newly regurbished chopper gun again in our next project.
Thank you again for your generosity towards our program. At Auburn University, the hovercraft team benefits its members, assembling from a wide range of disciplines, with valuable experience solving problems and working with a team. As students, we are incredibly fortunate to have the opportunity to participate in such a unique program. Mr. and Mrs. McGehee, thank you for helping to give us this opportunity and we hope for your continued support.
-Mary Palmer Cook-Auburn University
We really enjoy working with your products. The quality and the price of your systems is just great. My workers love it.
-Andreas Mader-Bootswerft Mader GmbH Waging am See, Germany
Only gun I've bought and used. I've had it for 9 years and absolutely love it! Extremely user friendly and easy to maintain.
-Trevor Sherrich-Calyber Boatworks Edenton, NC
The machine has been a huge asset to us and has worked well!
I had a quote from *** last year, about the same time I started bugging you. He's kept in constant contact with me since then. Well today I told him I went with Phoenix, Wrong word to say. I don't know what Scott did but he doesn't like him. He said "junk equipment and the worst service". Well, if being able to get customer service on January 1st is the "Worst Service", I'll buy from you all day long. The unit works great, I love the simplicity of it. Phoenix Equipment is great, the customer service is outstanding. I used to hot pot when I hand layed a boat, not any more. I never used a wet out system before, and had never been around one to see how they work. With Scott and Lauren you can't go wrong.
-Smith Custom Boats--Scott Smith-Tempe, AZ
We collected the system and had no problems at all. We used it and am very very happy with the system and your co operative service. Im sure we ll do other buisnesses with your company. Thanks so much Joswe'
-Joswe` Spiteri, Tal-Fenek Boatyard-Malta
Your Pump is Great Monster to have. ELF is a Gift along with. Absolutely No Issues
We have a Phoenix System and one of their "competitor" systems working side by side. My Guys love the Phoenix system. It is as good or better than the competitors system and we saved some money when we purchased it, so there is no doubt that when it comes time to purchase a new system, we will be going to Phoenix.
-Dick V. @ Maine Cat
The equipment has saved approx 10 kg of gel-coat vis roller & brush with fair bit of this being wastage in buckets etc and 2 hours time saving on over 1st layer layup.
I am very pleased with the system and will keep you updated on final hull release and next use.
In my honest opinion, Phoenix is the best Fiberglass equipment on the market! The Phoenix 5000 Series Gun is very well designed and ergonomic.
"Scully uses vinyl ester resin to build large parts. Our Phoenix system has been real reliable over the past year. We use it as both a gelcoater and chopper and when I need to call, I always get quick customer service."
- Rick Graf @ Scully Boats
Very easy to work with, very helpful, will go out of their way to help you...
-R. Middleton, FL
Very professional system, superbe matériel très professionnel, merci